Testimonials

Rob was great and I felt I received a personal service with all Red Rooves’ staff helpful and efficient. I’ve recommended Red Rooves to a family member and they have also listed their property through Red Rooves. I’ll definitely use them again when I sell my next house.

- Anthony -

This is my happiest property-buying experience I ever had. Many many thanks to Robert Smith, who has been always so professional, helpful, warm , efficient . The transaction procedure for the house I bought was completed very smoothly during my stay in China. Rob answered my questions quickly every time I made, and arranged his team to visit the house once a month to make sure it was safe and sound, to arrange a gardener to take care of my garden till my return from China , and to hand over the keys in my new home and let me know how to turn on the boiler etc , which all these services were totally free! Now we have had been living in this sweet home for more than 2 months!

- Cheng Ou -

I had previously had my property on the market with local estate agent, and in twelve months only had one viewing. When Red Rooves advertised the property I had eight planned viewings in the first weekend. It was sold in the first 24 hours. Red Rooves organised everything. I cannot commend the company too highly. very professional, very thorough, and very efficient. I would recommend Red Rooves without hesitation

- Ernie Laughton -

Really pleased with the service provided by Robert at RedRooves. Always easy to contact and dealt with any queries professionally and efficiently. Would recommend using this company to anyone selling a house in the Merseyside area.

- Vicki Hancox -

From start to finish Red Rooves have been fantastic with my property sale, their advice and knowledge of the market enabled a sale within hours of the advert going live and they kept me fully updated throughout the process, an extremely professional company with great technology that makes the sales process stand out from others, I wouldn’t use anybody else. Thank you Red Rooves

- Steve Kyffin -

Moving house is a very expensive business I’m getting the right estate agent is in essential part of the process.

After extensive research and three different estate agents visiting a property, it was without hesitation that we selected Red Rooves.

Rob Smith our estate agent, was extremely knowledgeable and very sensitive to our prospective move. He was able to put a specific realistic price forward on on our property and we were confident that in using Red Rooves we would have a positive outcome.

The service provided was extraordinary in the technology used to show our home positively to buyers, in the best possible situation.

We had to leave Rob to sell our home as we had already moved out of the area. The trust and support we had in him, enabled us to rely on him to show our property and feedback to us immediately.

It was not long before the right buyer was found. It was part of the policy of Red Rooves to find only realistic buyers to avoid time wasters. This was carried out effectively in our case.

Effective communication is essential and nothing was too much trouble for Rob. You always went that extra mile even answering his phone to us while he was on a short break!

Not only was he able to sell our home for us, keeping us informed every step of the way, he was able to offer support and advice and other aspects of our move.

Red Rooves provided an excellent value for money experience with a very personal touch.

We would not hesitate to recommend Red Rooves to help buy or sell your home.

- Colin and Cathy -

As an investor not knowing the local market, picking the right agent was essential. I approached 15+ agents listening to the same insincere marketing nonsense every time. Then I spoke to Rob. Simple, professional and straightforward guidance. Thank you Red Rooves. Do not hesitate to use them.

- Mark Russell -

In dealing with Red Rooves its restored my faith that great customer service does still exist in the world of estate agents. Rob is amazing and responds so quick, very professional. Would highly recommend.

- Mick Hughes -

Recently sold my property through RedRooves. Would highly recommend Rob and his team. Very responsive to queries and got back to me quickly each time. Very professional from the first meeting through to completion. Thanks again Rob

- Rachel Mutch -

Where do I start from the second I spoke to Rob I was blown away

We had major issues of our own making and Rob was superb in his communication and even stepping in to make sure the completion did not fall apart

5 weeks from offer to move in…. beat that any other agent!!!

Day of move and there he is hoover in hand helping our seller clean up. Absolute unreal experience and one without Rob just would not have happened.

If you are looking to sell your house do not be fooled by flashy TV ads look no further than Rob and his team

Happy for contact to show this is genuine (google)

- Roy Dutton -

If you want to sell your house fast and get the best service then you MUST use Red Rooves.
I had a buyer for the full asking price only 5 days after they put my home on the market.
Rob is extremely professional but with a personal touch as well, nothing is too much trouble.
Use Red a Red Rooves you won’t regret it.
Amazing Estate Agents.
Thank you for everything.

- Andy McMahon -

Red rooves would recommend to anyone rob loverly person nothing was to much trouble always answer any concerns I had right away always on the end of the phone when I needed to speak to him recommend 100%

- Christine Griffiths -

In a particularly difficult time for Covid and the property market, Robert was able to sell my flat in Liverpool in a relatively short time frame. Achieving a reasonable price.
His marketing and especially the virtual video walk around probably helped greatly in times when buyers were unable to or reluctant to travel around the country to view properties.
The only delays we experienced were those caused by the restricted working environment of the pandemic.
Robert kept in touch and quickly replied to any calls emails or messages I made. He was always supportive and positive, a shame I never got to meet him in person.

- Lyn R -

Rob from Red Rooves helped me when I was selling two properties but needed the sales to go through simultaneously. The advice and guidance from Rob was exceptional, nothing was too much trouble for him and he was always at the end of the phone no matter when I needed him. I would have no hesitation in recommending Red Rooves to anyone considering selling their properties.

- Maria S -

Excellent service throughout. Rob Smith is both highly knowledgable and diligent. I would have no problem whatsoever in recommending Red Rooves to anyone looking to sell their property and look forward to working with them again.

- Miles Pearson -

From start to finish Rob at Red Rooves took all the hassle out of selling my property. i had moved some 240 miles away and Rob did a superb job of managing the sale and always keeping me informed. the price was also very good and I would definitely recommend This company to anyone selling their property. excellent service from beginning to end.

- Debbie White -

We went with Red Rooves on recommendation, and we are so glad we did. We left the sale in the more than capable hands of Robert, and the house had sold within a week and the sale went through smoothly and seamlessly. If you are selling your house, or buying of course, go with Red Rooves….you certainly won’t regret it.

- Georgie H -

Rob made the whole process smooth and efficient.Going-above and beyond what I have experienced previously from Estate Agents.
I would have no hesitation in recommending him .

- Mark Cohen -

Excellent service from viewing to completion. We viewed the property in March 2020 and with COVID 19 restrictions, Rob was very patient and responsive to our needs. We received keys in June 2020, as there were delays from both sets of solicitors caused by office closures / home working arrangements. Rob handled the situation in an efficient and effective manner. In our experience, Rob is honest, hardworking and a true gentleman.

- Muhammad – Nabaile Properties -

Rob and Karen at Red Rooves were great to deal with from start to finish. Their service is always professional and amazing value. I would not use anyone else!

- Mr Long -

Rob made everything easy from start to finish. The marketing was perfect securing a sale in less than 24 hours. Rob ensured we were kept informed and that the sale progressed to completion in a smooth and efficient manner. We couldn’t recommend Red Rooves more highly. Thank you.

- Jason Harborow -

Rob and Red Rooves were absolutely fantastic from a Buyer’s point of view.  Rob was always available by phone and email regarding any concerns and was a fantastic bridge between the solicitors and other parties.
Rob was always responsive and he always took immediate action to get things pushed through, yet his relaxing persona certainly puts you at ease!
If we had to leave our property for whatever reason in the future and needed to sell it and buy another place, I would certainly go through with Rob and Red Rooves.
Thanks again!!!

- Jonathan and Sammi -

Robert and Karen found me a buyer for my property within days and although I had to delay for various reasons they were helpful and patient and kept me informed at all times about how the sale was coming along, would recommend them to anybody as they are always at the end of the phone or return messages asap. Even on moving day Rob liaised with solicitors and kept me informed as I was very nervous about waiting for completion, thanks again to all at Red Rooves.

- Barbara O -

A fantastic experience with Red Rooves and especially Rob. Great to deal with a genuine easy to understand company in an industry where this isn’t the norm. Put your trust in Rob and he will deliver the rest, money well spent with Rob means you get more value out of your property. – Thanks again mate.

- Steven Potter -

It was an absolute pleasure selling our house with Red Rooves. Rob went above and beyond from the initial meeting to completion. Nothing was too much trouble and he did so much to get us across the line. If I ever have to sell my current house I will be using them again no question.

- Matt Harvey -

We recently purchased a property through redrooves. Rob went above and beyond for us making what can be stressful a smooth enjoyable experiance. He was always at the end of the phone, informative, friendly and extremely helpful. I would recommend redrooves 100%. Thankyou Redrooves for all you have done, you guys are fantastic.

- Victoria -

Robert was Brilliant…. Great Service All Round

- Ronnie Singleton -

Yes we would highly recommend Red Rooves vert helpful, kept us informed from start to finish nothing to much trouble. Karen was vert helpful thank you

- Maria Chiocchi -

Are you looking for an estate agent that will provide you with the professional yet convivial support you expect but don’t often find? Red Rooves is excellent! From start to finish, every part of the team provided excellent service and support. Can’t recommend this estate agent enough. Thank you Rob (don’t forget to ask Rob about industry awards….impressive!)

- Kelli Cassidy -

Excellent Friendly, Fast Reliable Service

- Paul Traynor -

Couldn’t recommend highly enough. Rob was professional and always replied quickly to any calls. He was a fantastic agent.

- Lisa Potter -

I would recommend Red Rooves they are very professional. The photos of my house were lovely it sold very quickly. Rob was always at the end of the phone. I have recommended Red Rooves to friends and family

- Kathleen Neal -

In our dotage, and after many years overseas, my wife and I decided to return to England for family reasons. Our destination was to be Liverpool, the abode of choice being an apartment in a docklands converted warehouse, preferably The Colonnades at the Royal Albert Dock. On the same day that we accepted an offer for the purchase of our home we saw online just what we wanted, and where we wanted, advertised by Red Rooves. We immediately made an offer for it, physically unseen because we were unable to travel for a viewing due to Covid-19 restrictions.

What made our property review and decision possible was a Matterport interactive 3D walk-round of the apartment that enabled us to view any part of the interior by traversing each room from varying angles, zooming in and out, and we used the integral measurement tool for dimensioning zones, windows etc from which we could relate as to how efficiently our furniture would fit and where our artworks would hang. The offer we made to purchase this apartment was accepted within a very short time of submission. It was from then on a matter of communications, which were predominantly by email and excellent; responses to queries were swift and with all the information we required.

These communications frequently extended beyond the property itself because of our unfamiliarity with how things were now organised and who did what, it having been so long since we had lived in England. Robert Smith, the agent with whom we dealt, went the extra mile by making arrangements for us, putting us in contact with relevant service providers or supplying us with information that enabled us to select from alternative proposals. Our experience with Red Rooves, and Robert Smith in particular, has been exemplary.

- Mr and Mrs Schnider -

In my experience of working with various agents in Liverpool, Red Rooves are the best Estate Agents in Liverpool I have come across because they are utterly reliable, responsive and professional to the root. It’s quite simple really, they are clear on what they offer and agree then handhold you throughout the house purchasing process. This alleviates the usual uncertainty and frustration thus making the purchase or sale very frictionless. This is based on the experience of me buying and selling 10+ total properties via them. Rob, has always gone way beyond his remit to provide clarity, support and advice which is very helpful for buyers like me who are not local. Without hesitation, I would strong recommend Red Rooves especially to prospective landlords.

- Rav Bhogal -

Whenever you are involved in this kind of exercise you hope you end up dealing with someone who is honest, trustworthy, efficient and affordable. Rob Smith of Red Rooves is all of these things and some. Absolutely no hesitation in recommending Rob to anyone I know.

- Des Flanagan -

Rob and Karen at Red Rooves were great to deal with from start to finish. Their service is always professional and amazing value. I would not use anyone else!

- James -

Hello, I sold a property recently using Red Rooves and dealt with Robert, great friendly efficient service. I would recommend Red Rooves. Paul.

- Paul -

Rob and his team at Red Rooves helped us sell our flat in 2019. At every stage they kept us informed and we’re happy to help when we had any questions about the process. Could not recommend more!!!

- Andy D -

I have dealt with Red Rooves and Rob in both purchasing and selling properties and the service has been excellent. Rob’s communication and response time is exceptional and makes the whole process appear seamless. I would highly recommend Red Rooves without a doubt!

- Andrew -

I was looking for a company to act in the sale of my late parents home, this was obviously a particularly difficult time and I received a personal recommendation for Red Rooves.

Rob took over completely which was just what I needed. He did a great job for me, he is professional and gives great service, couldn’t ask for anything more.

- Jane -

Rob found a buyer for our house quickly and helped us through the whole process. He always answered our queries immediately and handled everything from viewings though to completion. He came highly recommended to us and I can see why! Thank you to Rob and his team for all your expert help and advice.

- Zoe -

It is with great pleasure I can recommend and without doubt say that this company in my experience is by far the best I have ever dealt with , rob is the most friendly guy. with fantastic knowledge of the housing market, no fuss no time wasting, sold my mothers house with in 2hours of seeing it. very highly recommended thanks

- Donna -

I worked closely with Rob to complete on a property and it was seamless from start to finish. The communication was great and it was a hassle free experience. I would love to work with Rob, Karen and the team again in the future.

- Lucy R -

We purchased a property and Rob was fantastic, helping get all parties to completion. Rob was always on hand to support and sort things out. He even helped with some residual matters post exchange and made everything as smooth as possible. Highly recommend

- Gerry D -

Rob and his staff were great in the whole process always quick to respond and pulled out all the stops highly recommend

- Colette -

Rob I would like to thank you and Karen your associate

For all your help in finding a purchaser for Bishopgate Rd Liverpool 15

You achieved my full asking price

Exchange and completion timescale were adhered to Making my purchase of my next house a simple process

Your professional attitude from you and your associates was excellent from the Start to finish

I will not hesitate to use your excellent company and team again in the future Once again thank you for all your time and efforts Kind Regards Mal Heslop

- Mal Heslop -

I contacted Rob from Red Rooves. Our experience was very Professional. We put our flat and it was sold in 5 days . Just can’t believe it. I would recommended them to any body . We live in Kent and i left it to red rooves to deal with the flat. No worries at all

- Mrs Shetty -

Very helpful and gave me the time to think about potential buyers. Always answered the phone when you ring, staff was friendly with plenty of advise, Well recommended.

- Kevin K -

Recently I used a company called Red Rooves to sell a property for me. Excellent service, very efficient. I would recommend Red Rooves. Paul.

- Paul T -

Fantastic service great price highly recommend

- Wayne Butler -

Would definitely recommend using Red Rooves Brilliant service from Red Rooves.

They sold my house in Aigburth, L17 not long ago and the wife and I can’t fault the service and price.

I was quoted quite high prices by high street estate agents to sell our house and just by pure chance I heard about my namesake Rob at Red Rooves from a chat with someone in the street. I’m glad I looked on their website and made the call.

The initial visit by Rob was great and gave me the confidence to proceed with them.

The photos he took at a later visit were brilliant. Rob even came out again with no fuss to take a few more. The description was just as good.

His response times to queries by email and phone are quite impressive. Even when we accepted the offer on our house and then right through to completion, Rob was there helping us every step of the way.

He is still voluntarily helping us now with advice related to an unrelated purchase.

We would certainly have no hesitation in recommending and using Red Rooves again.

- Debbie Kennett -

Dear Rob

I am writing to you on behalf of Alison and me to thank you so much for helping us move house.

I asked you to help us sell Alison’s house in Manchester and my flat in Liverpool and you were up to the task. Within about two weeks of Alison’s house being on the market you managed to find a buyer, negotiated a price that she was prepared to accept and agreed a timescale with the buyers that was acceptable to all.

The sale of the house went through extremely smoothly and this was in no small part down to you.

My flat took longer to sell, however during this period you offered sensible and ultimately successful advice as a buyer was found at a price that I was happy to accept.

The actual conveyancing process did take longer than anticipated and I know that you were in constant contact with my buyer and his mother and on many occasions at least 20 times per day! However, you kept your calm throughout this process and pushed the solicitors when needed to bring this chain to a successful conclusion.

In addition, I have a new found appreciation of the work that Estate Agents do to get the transactions completed and you did go above and beyond and for that we are both grateful.

We are both very much appreciative of the advice and assistance that you gave and will be recommended your services to all our friends and family.

Thank you so much.

David

- David and Alison -

I used Red Rooves recently for 2 separate sales and I would highly recommend them to anyone looking for an estate agent. Rob & the whole team are extremely professional yet offer a friendly and personable service unlike some other high street estate agents previously dealt with. I never felt like I had to chase them for information yet I also never felt badgered or pressured – they really do have the balance around communication spot on. Rob went above&beyond trying to help push my 2 sales through to ensure we were moved by Christmas, offering advice&guidance along the way. Red Rooves offered realistic and honest advice about the sales – not just telling me what I wanted to hear-which in the long run made the whole transaction run much more smoothly. We are about to put our rented apartment up for sale&will again be instructing Red Rooves – I can’t recommend them highly enough. Rob and the team – thank you for everything you did in getting us moved (just) before Christmas! Jenna

- Jenna Sliwka -

Red Rooves recently sold my Bungalow after I had it up with another estate agent who had no success. Thought their service was very professional and quick to respond to any issues that needed dealing with. Would highly recommend Red Rooves to anyone selling or buying any property. Would also like to thank Rob from Red Rooves who dealt with the selling of my property excellent service.

- Karl Hughes -

We had tried to sell our flat with 2 other high street estate agents unsuccessfully. As soon as we passed it over to Rob, it was sold immediately. Rob was very polite and extremely professional. He answered or returned telephone calls and emails immediately. I had complete confidence in him. Selling a property can be quite a stressful experience, he took the stress away. The service he provided was excellent. I would recommend him to anyone.

- Hannah Billing -

BRILLIANT IN EVERWAY!! Excellent service very friendly would recommend to anyone wanting to sell there home quickly.

- Mark Simon -

Been dealing with Rob, Karen and the team for a while now, excellent service and would not hesitate to recommend them

- Alan Woods -

Would highly recommend Red Rooves. I had a few negative experiences with estate agents and can honestly say Red Rooves are one of the best. I was dealing with agent Rob Smith. He was acting on behalf of the seller (person I bought the house from). He went out of his way to help the sale run smoothly and kept in regular contact, even chasing up my Solicitors when I could not get a response. Very reliable! On the day of the move he was very helpful in moving things along which eased some of the stress of moving. Can not recommend enough. Thanks Rob for all you help.

- Jane Cunliffe -

Wow. What fantastic estate agents. I would use them anytime to sell my house. Rob went above and beyond the call of duty to help and always, always returned phone calls and emails. I can’t recommend them highly enough

- Ruth -

We recently bought our first home through red rooves! Rob was always on hand when needed, he couldn’t have been more helpful, especially towards the end. Great customer service! Thanks again

- David -

I couldn’t be more grateful for all of the support and amazing service from Rob at Red Rooves. He truly went above and beyond. Despite the fact he was obviously working for the vendor I found him to be very honest and really helpful. As a first time property investor he was a fountain of knowledge and was always happy to give advice even if it of no benefit to himself. I actually can’t wait till we can do business again soon. After months and months of talking to agents in the Liverpool area Rob stood out and was by far the best amongst them all. Thank you so much and fingers crossed we cross paths again soon!

- Erin -

Superb! The art of property selling taken to a whole new level! Exceptional! I absolutely recommend R.R. and the stand-out service they provide. Totally trustworthy and competent, they really go the extra mile to help the process in whatever way possible.

Rob’s expertise, having worked in the property business for many years, really showed. The photos taken were amazing, and the extremely detailed description for the on-line portfolio helped sell my flat in just 2 days!

I felt I could phone at any stage and there was always an immediate reply, even into the evening and during the weekends! Many times he made contact with the buyer to move the process along.

The price on the RR website was exactly what I was charged, there were no hidden extras or taxes (even though he had to visit the flat several extra times with the buyer) – a superb price for such a service!

I really cannot think of enough superlatives to praise Rob and Kelly, they are totally dedicated to, and passionate about their work. I really struck gold finding their company!

- Catherine C -

Amazing service. Red Rooves attention to detail in promoting the sale of my house was excellent. It came as no surprise that it sold very quickly. The cost for this service is a bargain!

- Tom Transfield -

I am extremely pleased with the service Red Rooves team provide. I appreciate his responsiveness and the way he conducts the business, putting the customer first and striving to achieve the best sale. I have recommended your service to my friends and colleagues and I look forward to doing business with you in the future.

- Christina O’Neill -

A PLEASANT AND STRESS FREE EXPERIENCE FROM START TO FINISH My experience with Red Rooves was one of satisfaction, and reliability. Nothing was ever too much trouble. Rob Smith was amazing and was always happy to help with any requests I put to him and was prepared to go the extra mile to achieve a result. I would not hesitate for a moment in recommending Red Rooves when selling a property, I bought a property that Red Rooves were selling and it was not stressful at all. Rob could not have done more for me.

- Elaine B -

Excellent service, very efficient and responsive. Extremely professional presentation of properties Personalized and informative viewings that led to quick sales. Very good communication throughout. Would definitely use again and would highly recommend to others.

- Viv Claque -

Great service – helpful, kept us informed throughout, good advice, good result – all at a really good price. Strongly recommended.

- Martin Langford -

Outstanding Agent

- Kev -

Excellent Service! Rob and Red Rooves gave an outstanding service, very hard to find good companies like this nowadays. Always answered phone calls and emails fast, always polite, friendly and helpful. Fees they charge are very fair and reasonable. Would highly recommend Red Rooves! Thanks!

- Raj Jagdev -

The quality of service and professionalism is very high with Red Rooves and Rob. They go way beyond to help even if it’s outside their usual remit. This is what makes them very unique and in my opinion one of the best agents I’ve come across in Liverpool.

I’ve bought properties via Red Rooves and every single process was made so much easier by clear and transparent communication.

Not only that but Rob even helped me with many things voluntarily which were after the sale had happened.

Without hesitation I’d strongly recommend them for either buying or selling.

- Rav Bhogal -

My house had been on the market for 3 years with 7 different estate agents all offering me the best service, I done everything they asked me to do from lowering the price to redecorating yet not one of them could manage to sell it. With 1 offer that fell through and losing money to different estate agents I was recommended to use Rob, within 4 weeks my house was sold for the asking price and the completion within 6 weeks totally hassle free! Cannot recommend Rob enough!! So helpful and honest and done as he promised

- Thomas Carter -

Rob and his team have been fantastic from start to finish on the recent sale of my house. I will certainly be recommending Red Rooves to family & friends, as I know they will be in good hands. A great deal of the stress was taken away for us, as they stayed in regular contact throughout the process and any queries were dealt with straight away. Great service, thanks Rob

- Sarah Bancroft -

Rob Smith sold my home for me this year and I found him to be very, very helpful and professional throughout the process. Rob did all the viewings for me (even though I still lived at the property but I was working) and therefore I did not have the stress of showing people around or having to barter with them in respect of the price. Rob kept me updated at all times and the fees he charged were amazing. I Couldn’t have been happier with the service and would recommend Red Rooves to anybody who is thinking about selling their property.

- Catherine Brown -

Rob @ Red Rooves helped us a lot when purchasing our new home. He was very efficient and friendly. Would recommend.

- Nicola Colebrook -

We were very satisfied with our service from Red Rooves. In particular, we had a good level of communication with our personal agent who kept us informed at every turn. He also gave us good advice over contact details of professionals whenever property inspections or reports were required. Overall, Red Rooves provided very good value for money. We would highly recommend

- Paul Barton -

I couldn’t be more grateful for all of the support and amazing service from Rob at Red Rooves. He truly went above and beyond. Despite the fact he was obviously working for the vendor I found him to be very honest and really helpful. As a first time property investor he was a fountain of knowledge and was always happy to give advice even if it of no benefit to himself. I actually can’t wait till we can do business again soon. After months and months of talking to agents in the Liverpool area Rob stood out and was by far the best amongst them all. Thank you so much and fingers crossed we cross paths again soon!

- Erin -

happy we chose Red Rooves good value for money we used Red Rooves to sell our property, they are dedicated to giving the best service possible lovely people to deal with,we can recommend, always on hand when i needed them. thankful for all the help they gave me.

- Angela B -

Rob!!!! The biggest gem in the estate agent universe. Not only he got us our dream house, but helped all the way with mortgage advisors and solicitors! Honestly can’t thank enough!

- Beatrice Carter -

My mother was the executor of her sister’s estate and needed to arranger the sale of a house in order to complete the probate process. Having met Rob Smith of Red Rooves on several occasions I had no problem in passing his details across. My mother also had some contacts in the Real Estate world and approached those people as well so that she could conduct a beauty parade to compare. Rob was the first and last estate agent that she met with. From the outset she was extremely impressed with his honesty, professionalism and knowledge of the local market. He made several suggestions throughout the first engagement of how my mother could save money, however she chose to utilise Rob’s services for everything, preferring a professional to handle the complete process. Following this first meeting my mother was confident she had found the firm that she wanted to deal with and cancelled all other prospective meetings with alternatives. The property was first marketed on the Wednesday, there were a stream of viewings arranged for the Saturday and Sunday and offers started to role in on the Saturday Evening. By Sunday evening, final offers at 8% greater than the asking price were accepted, much to the delight of my mother. The speed and ease with which this sale was handled by the team at Red Rooves was very much appreciated by my entire family, at what was distressing time. Nothing was too much trouble and throughout the process Rob was there to help and answer any questions. I have no hesitation in recommending Rob and Red Rooves again to any of my clients or close friends. His service is second to none. Timothy Lynch

- Timothy Lynch -

I had the fortune to meet Karen roughly a year ago, and ever since my property journey changed for good. Karen helped me and my business partners not just to find the most unique and perfect deal for us (The Police Station), she was there every step of the way providing and offering help to what has been the most challenging and complicated purchase I have ever witnessed. The amount of quality deals she has presented to us and information she has shared, is ridiculous. As I write this email, she’s securing our second deal together and it is exactly what we were after, so couldn’t be happier with her! She has also taken the time to show us around Liverpool like no one has and no one will, which is extremely appreciated considering we are from the other side of the world! That just shows that she actually cares about us not just as clients but as persons which has led into a great friendship which I now cherish!

It is very hard to put in writing all she means to us, but I hope this gives an idea of how special Karen is for us and the outstanding job she does every day.

- Rodrigo Campillo -

It is with great pleasure that I write about Red Rooves and Karen Wilson, who is by far one of the most experienced and knowledagable people I have met in this City when it comes to property.

The key to the success of my business relation with Karen and RedRooves has been communication. I believe as an investor it is of great importance for agents to understand one’s strategy, but also to have the knowledge and initiative to speak up and put forward real facts and information of the current market and predictions for the future.

I not only continue working with Karen Wilson because of her highly efficient style work; her impeccable work ethic and service delivery are by far the best I have experience since moving to Liverpool to grow my portfolio. These traits have led us to acquire a number of properties through her and I am sure there will be many more to come.

Karen is a one stop shop for property in the North West and I cannot speak highly enough of her at both professional and personal levels. I feel lucky to have met her and hope to do business with her for many more years to come.

- Rodrigo Castro -

I would 100% recommend Rob Smith at Red Rooves and the service he provides. He made me feel totally at ease and gave me regular updates throughout the whole process which really took the pressure off such a stressful process. He was brilliant at troubleshooting and ironing out difficulties to keep the sale on track and always quick to respond to any queries I had.

Thanks again!

- Jan Felton -

Recently, We used Red Rooves to sell our house. We were very fortunate to have Rob Smith as the consultant appointed to our case. We had used one of the main national Estate Agents for 6 months previously and Their service & commitment was not very impressive. On the other hand from the beginning, Rob (Red Rooves) was very positive and hands on. Although we had several offers that went almost to completion, Rob, somehow always had another client to step forward. We had many prospective buyers viewing our property in quick succession. Rob is a very personable, confident & professional consultant. The fixed fee for the service we received was extremely good value. We have been in touch with Rob on a couple of occasions since our completion last December, which shows that not only is he an excellent consultant but he follows up his sales to ensure complete satisfaction to both parties. My wife & I would recommend anyone thinking of buying or selling their property to consider approaching Rob via his Company. We are sure they will be more than satisfied with the service they will receive.

- Des Byrne -

Fantastic Service I purchased my house through Red Rooves and I couldn’t recommend Robert Smith enough, from putting me in touch with all the right people, recommending very good fast and effective Solicitors. Rob was always available to answer every question i had, no matter how silly or small they were and literally within minutes and keeping me informed every step of the way. Very highly recommended and more than just a 5* service. Memory Fletcher

- Memory Fletcher -

Great Service!. A pleasure to deal with them. Rob was great and really helped us. The support put us at ease and made the whole process easy. They took time to talk through our wishes, listened and knew the market/areas. We put our house on with Rob and Red Rooves and sold surprisingly quick. We were so impressed. Recommend them. Excellent Service. Thank you.

- Emma O’Reilly -

Thanks Robert for your help throughout the whole process. Right from the outset you have been helpful and kept us informed promptly. This was our first experience of selling a property and you have made it stress free. Thank You

- Barry Ward -

Recently purchased a house from Rob at Red Rooves, was blown away by the customer service. He was very informative and helpful during the whole process. Excellent Estate Agents, Thanks Again.

- Mark Jones -

During a recent purchase of a flat in Neston the estate agent was Red Rooves. Our main dealings were with Rob and occasionally with the people in the office. It had been a while (18 years) since our last purchase of a property and I wasn’t sure how things had developed within the industry. Rob and his team made the whole process very easy. Solicitors were recommended, appointment times were kept (even early on Saturday mornings) and phone calls were either answered straight away or if Rob was busy then returned within the hour. When I phoned the office messages were promptly passed on and information sourced so I wasn’t left hanging on. When the odd delay looked likely Rob chased up the solicitors to find the searches. After a survey had been completed and there were a few issues that needed to be resolved I was able to submit a renewed offer which was dealt with promptly and a satisfactory conclusion was reached. I was able to pick up the keys from Rob at a convenient time and access the property to start the programme of works. Most of the communication was completed by phone and email which was really convenient for all. I would highly recommend the staff at Red Rooves for their efficient and friendly way of doing business and would not hesitate in asking Rob to source a property in the future. I found his knowledge and interest in the property business genuine and was never made to feel as if I was imposing or causing any hassle when asking questions that probably had very obvious answers! All in all a pleasure to deal with. Alex Ritchie

- Alex Ritchie -

I purchased a property via Red Rooves Ltd and I can not praise Robert enough for his professionalism. I was kept informed of the progress throughout the whole procedure and Robert acted as a great intermediary with the vendors and solicitors. Even when there were some problems Robert was always available to smooth over the problems. Following my purchase, I decided to list my property with Red Rooves Ltd, I was expecting to be waiting for several months, but Robert suggested what the asking price should be (which was slightly more than I thought) and I had three offers within two days. Robert again closely liaised with me, the purchaser and our solicitors. He made the whole process extremely straightforward, even when solicitors did their best to make it more complicated. I found Robert to be always available to take my calls or emails, on the odd occasion he was busy, he returned my call within minutes. I cannot recommend Red Rooves enough and I would have no hesitation in recommending them to anyone. David Tildsley

- David Tildsley -

Thank you very much for all your support with ensuring we had a smooth transition into our new home. Your reassuring communication allowed us to feel at ease during the whole process, which was quite stressful at times given issues with our buyer. We would highly recommend your service to anyone looking to sell their house.

Thank you for keeping in touch an assisting us with contacts for the alterations on our house.

Many thanks again

Amy and Tom

- Amy and Tom -

Having tried other estate agents in west Derby we decided to go with Redrooves because we met Rob through viewing a property that he was selling for a customer. We found him to be the most professional estate agent out of all the estate agents we had dealt with,Rob seemed to Go the extra mile. The sale of our home went well and we had a offer within a week which we were delighted with as it was at the Top end of the Market Price for West Derby Area. Rob certainly earns his fee !dealing with professional people he was having to do most of his work for our sale of a evening and weekend which you just would not get from another agent . Rob also kept us up to date with any new information and guided us swiftly through the sale .We would like to recommend Redrooves to anyone considering selling their home. We wish Rob Well and hope his business goes from strength to strength. Kerryn Owens

- Kerryn Owens -

Dear Rob

We are writing to thank you for your help and support in the recent sale of our beloved apartment in Liverpool City Centre.

Initially we were cautious with our estimate of what we would be happy with as a sale price but you gave us confidence and valued the property above our expectations.

You had potential buyers lined up immediately and one of those put in an offer at the stated price with days of us decided to go with you.

Buying and selling is always a frustrating process but you ensured that the steps from enquiry to completion went as smoothly as possible. In particular we were impressed with your commitment during the final stages of completion when you did a lot of work between solicitors to ensure we exchanged and completed. This enabled us to move to our new venture on time for which we will be forever grateful.

We will have no hesitation in recommending you to others for anyone considering selling up quickly.

With our best wishes and thanks

John and Fiona Drysdale No Guru

- John & Fiona -

After having my house on the market for 12 months with no success, Red Rooves managed to secure an offer within the first month of listing. The whole process was so simple and hassle free from start to finish and the agency handled all of the viewings. I didnt need to constantly chase for updates as I was confident that Rob was getting on with the job and I had regular emails to confirm all of the viewings. I would recommend this company.

- Louise Egeonu -

A pleasure to deal with! I found Rob to be knowledgable, courteous, efficient and effective. I would have no hesitation in recommending Rob and Red Rooves, a FIRST CLASS service

- Paul Timmins -

Rob has been fantastic help and support whilst selling my family home of nearly 30 years.

Rob was open and honest when we discussed expectations of market value of my house. Rob took in to account my views and opinions whilst offering his advice and guidance on the current market situation, ultimately Rob gave me the final say on what the house went on the market for.

Once on the market Rob’s flexibility and focus on arranging and also attending the viewings was well above my expectations. Rob was able to attend each viewing no matter the time or day was required. This is something that went over and above my expectations.

The process was long and drawn out mainly due to the buying process in this country but also a couple of deals that fell through after many weeks. During this time Rob was relentless in keeping on top of the situation speaking with buyers, solicitors and surveyors on a daily basis and making sure the sale was complete, whilst still achieving the maximum value for the property.

Overall Rob has earned my trust and respect in a relative short space of time. His attitude to achieve the end result whilst always considering my thoughts and feelings mean that I would not hesitate in recommending Rob or using his services again in the future.

Many Thanks Rosa

- Rosa -

As first time buyers, myself and my wife were made to feel extremely comfortable throughout the process of buying our first home. Rob at Red Rooves was always at the other end of the telephone day or night if we had any questions, and as much as people say buying moving home is stressful, he made the process simple and enjoyable.

We would highly recommend using Red Rooves to anybody and when we are ready to move on, Rob will be our first port of call.

Kind regards

Luke Jefferies

- Luke Jefferies -

We used Red Rooves for the sale of our property in Montrose Road in Liverpool on recommendation, and we were not disappointed. We were given a very realistic valuation and obtained a sale very close to this and within a short period of time. Throughout the process we were kept informed and if we had a query, this was dealt with straight away. which is very different to other experiences we have had in the past with other estate agents. I would like to thank Rob and his team for all their help, and I would highly recommend Red Rooves.

- Colin Felton -

Thank you for a very efficient and effective purchase. The service provided has been exceptional, from the moment we made an appointment to completion. This was demonstrated by negotiating a fair price and providing continuous updates on the sales process. In fact you made it happen for us to complete earlier than expected which was a pleasant surprise.

Without hesitation, I would return to you for another property purchase shortly. In addition you provided us cost free consultation on the area we were not familiar with and introduced local suppliers who have been very reliable.

Thank you for your service.

Rav Bhogal Purchased a house via Red Rooves

- Rav Bhogal -

To all at Red Rooves

I wanted to say thank you. Not just for selling my house. Ultimately any estate agent would’ve done that. It’s more for your honesty, professionalism and dedication to providing me with an exceptional service.

Your industry is easily targeted and suffers from a negative perception. Mainly from a few bad companies. I think Red Rooves are a credit to estate agents, you represent your sector positively and show the very best in how to behave, perform and achieve results.

Kudos to you all. And, of course, thank you

Andrew Binns

- Andrew Binns -

Rob is an excellent estate agent, he went above and beyond with the sale of my house, and has also helped me with the purchase of the house I am now in, it is wasn’t for him I think I would have had a nervous breakdown lol, I would definately use him again, he took wonderful photos of my house, I had a buyer within just over 3 weeks, he kept in constant touch, and was the most reasonable out of 4 estate agents that came round. Would definately recommend. Liz P.

- Liz Pellett -

Red Rooves led by Rob Smith is an excellent estate agents! Rob is honest with his advice and has a lot of integrity as a businessman…someone who has his clients best interests at heart instead of that of his back pocket. Rob managed to sell two of my properties within weeks of them going on the market at a decent price. One of his outstanding attributes is that if he misses a call from you, he usually calls back within seconds….Another great example of going the extra mile for his clients.

- Mike Walker -

Over the last year I have used the services of Red Rooves Limited in relation to the sale of properties forming part of estates in which I am either the Executor, Joint Executor or instructed by the Executors. I have found Rob Smith to be very conscientious and his attention to detail in providing recommendations as to price to be better than any Agent I have used in the past. Rob is always available to answer queries and is always polite and professional with ourselves and our clients. I have found Rob’s price structure to be extremely competitive and have never had any complaints. I would always be very happy to use the services of Red Rooves Estate Agents and happy to recommend them to friends family and other professional colleagues.

- David Globe – Globe Waring Cropper Solicitors -

Recently sold house with Red Rooves after considering high street agents and online. I am really glad we chose Red Rooves as the service we received was second to none. The price charged was also very reasonable and cheaper than any of the online agents. Perhaps the best aspect of the sale was the assurance that should we have any questions or queries throughout the process they were answered almost immediately either by phone or text. Red Rooves also went out of their way to chase up the buyers solicitor who seemed to be taking too much time to do their park. I would recommend Red Rooves to anyone and will use them again in the future should we sell again.

- Claire Murphy -

Rob,

Thank you, thank you for selling our house! We had 3 agents at various stages through the process of trying to sell our house, none of which can be compared to the service and attention to detail we recieved from Red Rooves.

Your floor plan details, photos and description were far superior to your competitors, no surprise that we also recieved the most viewings from Red Rooves than any other Estate Agent. You always chased the viewers for feedback, always kept in touch and negociated with the buyers to get us the best deal.

The sale went smoothly and you liaised between all parties to ensure the move went to plan even on the day, needless to say we did not hear anything from the estate agent we were purchasing our house from!

I am now back in the area I grew up and closer to all my family and friends so thank you for helping us achieve this.

Thank you so much

Tiff, Paul and Charlie

- Tiffany Woodley -

Red Rooves have just sold our house

I have to say the service we recieved from Rob was 1st class, the price he charged was literally £1000’s cheaper than the High St, the service and communication much better than the other agents we dealt with.

If you are looking to sell please use Red Rooves

- Paul Bett & Tiff Woodley -

My house was on the market for 3 days before an offer was put in and accepted. Rob Smith, Director of Rev Rooves went above and beyond and takes pride in what he does. He gave solid advice when it came to preparing the house for sale. I recommended Rob to three other people on my street. Thanks again!

- Mark Harrington -

Rob at red rooves is very professional made buying a house a nice experience and not stressful. Would definatly buy again thanks for everything.

- Jay Mc -

If you are looking to sell your home I cannot recommend this company highly enough. They are extremely professional and the Director Rob Smith takes care of everything without fuss. They have a sliding scale of charges and very reasonable.My house in Liverpool 6 was on the market for 2 days before the accompanied viewings were booked and the sale went through without a hitch. Great service!

- Alan Smith -

Rob,

Thank you very much for all your hard work in selling our home, having dealt with high street agents in the past, we thought we would try Red Rooves.

Rob has been friendly, helpful and professional – taken call and emails from our buyers outside of office house, dealt with solicitors and has given us great support over the past few months.

Without the guidance of Rob and the Red Rooves team we feel this process would have been extremely stressful and unbearable.

We would not hesitate to recommend Red Rooves to family, friends or anyone thinking of selling their home.

Once again a massive thank you to all at Red Rooves for allowing the Wrest family to move into their dream home.

- Steve Wrest -

Red Rooves sold a house on our behalf, even though we were 245 miles away from the sale of the property. What a wonderful and helpful friendly service they provided, constantly informed of what is happening, never had any problems with contact, even though the it was done by email. Will recommend them for any house sale.

Regards Jim.

- James Worsley -

We appointed Red Rooves to sell our property in March 2018, from the very start Rob & his team were extremely professional & showed a great attention to details. Red Rooves offer a set price package so there are no unexpected costs which gave us great peace of mind. Our next door neighbour had their property on the market for over 2 years so we were expecting it to take a number of months to sell ours. We had 2 viewings within the first week, one of which put in an offer, and our house was sold.

Rob was then very meticulous in ensuring the sale progressed smoothly to completion.

I would have no hesitation in recommending Red Rooves & wanted to take this opportunity to say a massive thank you for making the sale of our house so quick & easy.

Yours Gratefully

Ben & Toni

- Ben & Toni -

I would definitely recommend red rooves to my friends and family. They went above and beyond to provide a reliable and efficient service. My calls and emails never went unanswered and updates on our purchase were always efficient. Our estate agent Robert Smith was very helpful and I believe our sale would not have gone through as quickly without him. Our solicitor even commented on how efficient he was.

Thanks again Rob

- Grace -

I recently sold my father’s house with the help of Robert from Red Rooves. It was a very difficult decision for me to sell my father’s home but after contacting Red Rooves and speaking with Robert I felt comfortable and supported with selling my father’s home.

The whole process and sale of my father’s home was very quick and efficient . Robert was extremely helpful throughout the sale. He would always be keeping me updated with the progress of the sale and all the paperwork that comes with it and was quick to chase things up if needed and would inform me of any changes and proceedings quickly.

I would recommend Red Rooves to anyone wanting to sell their home. I am very thankful to Robert and the team at Red Rooves for helping and guiding me through such a difficult time. I would certainly recommend Robert as he is very professional, straight forward and sincere within his role as a sales agent.

Thank you Shereen

- Shereen -

Rob, Thank you for everything your Company did in selling the above property. You took all the stress out of things and indeed sold it from instructions to completion in nine weeks! Your phone call from the airport to tell me the keys had been handed over and everything was fine was the icing on the cake. I shall be recommending you without hesitation in the future. Many thanks.

- Barbara -